Privacy Policy
Last Updated: August 12, 2026
At Bathtub Reglazing Toronto (“we,” “us,” “our,” or “the Company”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit bathtubreglazingtoronto.com (the “Website”) or contact us regarding our bathtub reglazing, refinishing, repair, and related services.
By using our Website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name
Phone number
Email address
Property or service address
Details about the service you are requesting
Information submitted through our contact or quote forms
Photos or files you voluntarily upload to help us evaluate your project
Information you provide through phone calls, emails, text messages, or other communications
We may also automatically collect certain technical information when you visit our Website, including:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website or URL
General Website usage information
Cookie and similar technology data
2. How We Use Your Information
We may use the information we collect to:
Respond to your questions and inquiries
Provide estimates and quotes
Schedule consultations or services
Communicate with you regarding your requested services
Understand your project requirements
Provide and improve our services
Maintain and improve our Website
Respond to customer service requests
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
Send service-related communications
Send marketing communications where permitted by applicable law and where appropriate consent has been obtained
We use personal information only for purposes that are reasonable and appropriate in the circumstances.
3. Contact and Quote Forms
When you submit a form on our Website, the information you provide may be used to contact you regarding your inquiry, estimate, appointment, or requested service.
If you provide your phone number, we may contact you by telephone call or text message regarding your inquiry, appointment, quote, or service.
Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages or marketing communications.
You may request to stop receiving marketing communications at any time.
4. Photos and Uploaded Files
If you upload photographs of your bathtub, bathroom, tiles, shower, sink, or other property, we may use those photographs for purposes such as:
Evaluating your service request
Preparing an estimate or quote
Understanding the condition of the surface
Planning the requested work
Communicating with you about your project
We will not publicly publish photographs you provide through our Website without appropriate permission or consent.
5. Cookies and Analytics
Our Website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the Website and to improve its functionality and performance.
These technologies may collect information such as your IP address, browser type, device information, pages visited, and general usage patterns.
We may use third-party analytics or advertising services, such as Google Analytics, Google Ads, Meta, or similar platforms, if these services are enabled on our Website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
6. Third-Party Service Providers
We may use trusted third-party service providers to help operate our Website and business, including:
Website hosting providers
Form and email service providers
Analytics providers
Customer relationship management (CRM) platforms
Scheduling and booking services
Communication providers
Payment processors, where applicable
Advertising and marketing platforms
These service providers may process information on our behalf and are expected to use the information only for the purposes for which it was provided or as otherwise permitted by law.
7. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to:
Provide requested services
Work with contractors, technicians, or service providers involved in fulfilling your request
Operate and maintain our Website and business systems
Process transactions, where applicable
Comply with legal requirements
Respond to lawful requests from government authorities
Protect our rights, property, Website, customers, or users
Detect, prevent, or investigate fraud, security incidents, or unlawful activity
We take reasonable steps to ensure that personal information is handled appropriately when shared with third parties.
8. Data Storage and Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.
When personal information is no longer required, we may securely delete, destroy, or anonymize it.
9. Security of Your Information
Bathtub Reglazing Toronto takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Ask questions about how your information is collected or used
Withdraw consent to certain uses of your information, subject to legal or contractual limitations
Request information about our privacy practices
If you wish to make a privacy-related request, please contact us using the information provided below.
11. Canadian Privacy Laws
Bathtub Reglazing Toronto aims to handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as other applicable privacy requirements.
Privacy requirements may vary depending on the nature of our business, the type of information collected, and the location of the individual.
12. Children’s Privacy
Our Website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our Website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
13. Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms or other external services.
Bathtub Reglazing Toronto is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact us:
Bathtub Reglazing Toronto
Website: bathtubreglazingtoronto.com
Email: Contact us through our Website
Service Area: Toronto and the Greater Toronto Area, Ontario, Canada
This Privacy Policy is provided for general informational purposes and should be reviewed by a qualified Canadian privacy professional or lawyer to ensure that it accurately reflects Bathtub Reglazing Toronto’s actual business practices and applicable legal obligations.