Privacy Policy

 

Last Updated: August 12, 2026

At Bathtub Reglazing Toronto (“we,” “us,” “our,” or “the Company”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit bathtubreglazingtoronto.com (the “Website”) or contact us regarding our bathtub reglazing, refinishing, repair, and related services.

By using our Website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Phone number

  • Email address

  • Property or service address

  • Details about the service you are requesting

  • Information submitted through our contact or quote forms

  • Photos or files you voluntarily upload to help us evaluate your project

  • Information you provide through phone calls, emails, text messages, or other communications

We may also automatically collect certain technical information when you visit our Website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referring website or URL

  • General Website usage information

  • Cookie and similar technology data

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions and inquiries

  • Provide estimates and quotes

  • Schedule consultations or services

  • Communicate with you regarding your requested services

  • Understand your project requirements

  • Provide and improve our services

  • Maintain and improve our Website

  • Respond to customer service requests

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

  • Send service-related communications

  • Send marketing communications where permitted by applicable law and where appropriate consent has been obtained

We use personal information only for purposes that are reasonable and appropriate in the circumstances.

3. Contact and Quote Forms

When you submit a form on our Website, the information you provide may be used to contact you regarding your inquiry, estimate, appointment, or requested service.

If you provide your phone number, we may contact you by telephone call or text message regarding your inquiry, appointment, quote, or service.

Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages or marketing communications.

You may request to stop receiving marketing communications at any time.

4. Photos and Uploaded Files

If you upload photographs of your bathtub, bathroom, tiles, shower, sink, or other property, we may use those photographs for purposes such as:

  • Evaluating your service request

  • Preparing an estimate or quote

  • Understanding the condition of the surface

  • Planning the requested work

  • Communicating with you about your project

We will not publicly publish photographs you provide through our Website without appropriate permission or consent.

5. Cookies and Analytics

Our Website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the Website and to improve its functionality and performance.

These technologies may collect information such as your IP address, browser type, device information, pages visited, and general usage patterns.

We may use third-party analytics or advertising services, such as Google Analytics, Google Ads, Meta, or similar platforms, if these services are enabled on our Website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

6. Third-Party Service Providers

We may use trusted third-party service providers to help operate our Website and business, including:

  • Website hosting providers

  • Form and email service providers

  • Analytics providers

  • Customer relationship management (CRM) platforms

  • Scheduling and booking services

  • Communication providers

  • Payment processors, where applicable

  • Advertising and marketing platforms

These service providers may process information on our behalf and are expected to use the information only for the purposes for which it was provided or as otherwise permitted by law.

7. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

  • Provide requested services

  • Work with contractors, technicians, or service providers involved in fulfilling your request

  • Operate and maintain our Website and business systems

  • Process transactions, where applicable

  • Comply with legal requirements

  • Respond to lawful requests from government authorities

  • Protect our rights, property, Website, customers, or users

  • Detect, prevent, or investigate fraud, security incidents, or unlawful activity

We take reasonable steps to ensure that personal information is handled appropriately when shared with third parties.

8. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.

When personal information is no longer required, we may securely delete, destroy, or anonymize it.

9. Security of Your Information

Bathtub Reglazing Toronto takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask questions about how your information is collected or used

  • Withdraw consent to certain uses of your information, subject to legal or contractual limitations

  • Request information about our privacy practices

If you wish to make a privacy-related request, please contact us using the information provided below.

11. Canadian Privacy Laws

Bathtub Reglazing Toronto aims to handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as other applicable privacy requirements.

Privacy requirements may vary depending on the nature of our business, the type of information collected, and the location of the individual.

12. Children’s Privacy

Our Website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our Website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms or other external services.

Bathtub Reglazing Toronto is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact us:

Bathtub Reglazing Toronto
Website: bathtubreglazingtoronto.com
Email: Contact us through our Website
Service Area: Toronto and the Greater Toronto Area, Ontario, Canada


This Privacy Policy is provided for general informational purposes and should be reviewed by a qualified Canadian privacy professional or lawyer to ensure that it accurately reflects Bathtub Reglazing Toronto’s actual business practices and applicable legal obligations.

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